Privacy Policy

Introduction

At American Janitorial Services (“Company,” “we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services. It also describes your rights and choices regarding your personal data.

Information We Collect

We collect information that you voluntarily provide to us when you interact with our website or communicate with our team, such as when you request a quote, submit a contact form, call or email us, or schedule a service.

This information may include, but is not limited to:

• Your name
• Phone number
• Email address
• Business name and address
• Service details, job location, and inquiry information
• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device information, and general website usage data. This data helps us understand how visitors use our website and allows us to improve performance and user experience.

How We Use Your Information

The information we collect is used strictly to provide and improve our services. This includes responding to inquiries, preparing and providing estimates, scheduling appointments, and delivering janitorial services.

We may also use your information to communicate important updates such as appointment confirmations, service reminders, invoices, and customer support messages. In addition, we may use general usage and inquiry data to improve our website and customer experience.

We do not sell, rent, or trade your personal information to third parties.

SMS & Email Communications

By providing your phone number and/or email address, you consent to receive communications from American Janitorial Services related to your service requests, scheduling, billing, updates, or customer support. Message frequency may vary. Message and data rates may apply depending on your carrier or service plan.

You may opt out of SMS communications at any time by replying STOP. If you would like to stop receiving email communications, you may contact us directly and we will honor your request.

SMS Privacy & Marketing Compliance

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service, scheduling tools, billing providers, or communication platforms necessary to provide our services. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We respect your privacy and limit information sharing to cases where it is required to operate our business and serve you properly. We may share limited information only with trusted third-party service providers who assist us in operating our business, such as CRM systems, scheduling software, communication tools, website hosting, or payment processing providers.

These providers are granted access only to the information necessary to perform their specific tasks and are not permitted to use your data for any unrelated purpose.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize returning visitors and improve how the site performs. Cookies may also be used to gather insights about website traffic and visitor behavior so we can refine and improve our services.

Cookies are not linked to personally identifiable information unless you choose to provide such information through forms or direct contact. You can disable cookies anytime through your browser settings, although some site features may not function properly.

Registration and Orders (If Applicable)

If you choose to register on our website or request services that require processing billing information, we may collect information necessary to complete the request. This may include contact details and payment-related information.

This information is used solely for billing and fulfilling your service request. If there is an issue with your order, invoice, or appointment, we may contact you using the information you provided.

Security of Your Information

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.

Where applicable, sensitive data is transmitted securely. You can verify this by checking for the padlock icon in your browser and ensuring the web address begins with “https”. Access to personal information is limited to authorized personnel only and is provided strictly for the purposes of service fulfillment, customer support, and billing.

 

Your Choices and Rights

You have the right to control how your data is used. At any time, you may:

• Request access to the personal data we have collected about you
• Request corrections or updates to inaccurate information
• Request deletion of your personal data from our records (where applicable)
• Ask questions or raise concerns about how your information is handled

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically. If significant changes are made, we may notify you via email or other communication methods where appropriate.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to request access, correction, or deletion of your information, please contact us at:

Email: info@janitorialnyc.com
Website: www.janitorialnyc.com